Getting Started · 6 articles
- Create your Akon ID
- Invite your team
- Set up channels
How can we help?
Popular: invite members · screen share · invoices
Calls & Meetings · 9 articles
- Start a group call
- Share your screen
- Fix audio issues
Billing & Plans · 7 articles
- Upgrade to Pro
- Download invoices
- Change payment method
Admin & Security · 11 articles
- Add or remove members
- Set retention rules
- Enable SSO
Apps & Devices · 8 articles
- Install desktop app
- Link a new phone
- Sync notifications
Privacy & Account · 5 articles
- Two-factor login
- Block a contact
- Delete your account
Quick Answers
Frequently Asked
Still stuck? Contact support any time.
How do I invite people to my workspace?
Open Settings › Members › Invite, then share the link or enter email addresses. Invites expire after 7 days.
Can I use the same account on phone and desktop?
Yes. Sign in with your Akon ID on up to 5 devices; messages sync instantly.
How do I recover deleted messages?
Deleted messages cannot be recovered. Business admins can restore content still within the retention period.